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Refund policy

When you can withdraw from your purchase and get your money back, and how to do it.

Last updated 21 October 2026.

  1. 14 days' right of withdrawal
  2. During the trial
  3. After the 14 days
  4. How to get your money back
  5. Who you deal with
  6. Model withdrawal form

14 days' right of withdrawal

You have a 14-day right of withdrawal under the Danish Consumer Contracts Act (forbrugeraftaleloven). You do not have to give a reason.

With us the right of withdrawal also applies after the trial. You can withdraw within 14 days of the first payment and get the full amount back, even if you have read the briefs.

An email to support@riskletters.eu is enough. You can also use the standard form at the bottom of this page.

During the trial

If you cancel in the first 14 days, Paddle charges nothing, and there is nothing to refund.

After the 14 days

You do not get money back for a month or a year that has started. You can cancel at any time and keep access until the end of the period you have paid for.

If you were charged in error, such as twice for the same period or after you cancelled, you get the amount back.

How to get your money back

Write to support@riskletters.eu from the email address you bought with, and say that you want to withdraw. You can also ask Paddle for a refund at paddle.net, where you find your purchase with your email address.

Paddle is our reseller and sends the money back to the card or account you paid with. Once the purchase is refunded, the subscription stops and your access ends.

Who you deal with

Risk Letters is provided by Risk Signal, CVR 32849296 (Danish company registration number), Krogebjerg 40, 2720 Vanløse, Denmark. Paddle.com sells the subscription as merchant of record. The rest of the terms are in the terms of sale.

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract.

  • To Risk Signal, Krogebjerg 40, 2720 Vanløse, Denmark, support@riskletters.eu:
  • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: a subscription to Risk Letters
  • Ordered on
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only if this form is notified on paper)
  • Date

(*) Delete as appropriate.

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